I just wanted to say thank you to your parts department and your service department. I was traveling back from Sturgis and I seen that I needed a rear tire immediately it was 4 oclock in the afternoon in your parts department the lady went out of her way to find me a tire and your service department I was able to get me in quickly and get me out before they closed. Im so grateful to their expertise and professionalism in doing so it was on a Saturday afternoon and there were no other dealerships close enough as well as none would be open on Sunday I wouldve been stuck without their concern for my safety and getting me back on the road.

Wayne in parts looked forever in different parts books to replace my HD obsolete rear master cylinder. He couldn't find one, but he did his best to help me. Good man, I won't forget next time I need anything for either of my Harleys. Thank You for trying!

They have def earned my life long business ! Great knowledgeable friendly service department that treat you like family !

Went in just to look at a couple bikes, Chris was patient and showed me every bike I wanted to see and even had to pull some from the back for me. he then got me a helmet for a test ride and even had one for my wife, but she chose not to go. Actual sales experience was great, just cut straight to the bottom line of what my offer was and we were able to make a deal. Had to wait a little while for all the paperwork to get ready, apparently the normal guy was off and the lady who helped us out had never done it before. Even with the wait everyone was nice and accommodating, and explained everything very thoroughly. In the end I got the bike I had been wanting for two years and Greenmount Road Harley Davidson got a new loyal customer.

It was meant to be! My husband had bought a Super Glide Monday while I was at work. By Thursday and Friday I was scouring the net to find one for myself. I happened upon the website of GreenMountRdHD and there it was...a Yellow Pearl Super Glide! My husband bought a Chrome Yellow Super Glide. I called and spoke with Rob. We were supposed to be going to Moberly Missouri this weekend and I didn't see how we would have the time to stop to look at the bike. We slept in and started late. Arrived in O'Fallon at 10 minutes after 9, just after they opened. Was greeted at the the door by Rob and he knew it was us because of my Kentucky accent! lol Looked at the bike, sat on the bike, bought the BIKE!!!!

THANK YOU SO MUCH GMRHD FOR YOU SUPERB CUSTOMER SERVICE FROM EVERY DEPARTMENT! Special Thanks to ROB and CHRIS!!!

Steve Madura saved the day when I had no way to get my Harley to Frieze having a dead battery. The professional & friendly service at Frieze makes owning a Harley complete. The way Frieze Harley Davidson makes you feel part of their family, the experience from purchase to just stopping in to see what's new is beyond reproach. Quite honestly, no matter where I am riding, I always find time to stop by Frieze Harley Davidson to have a diet coke, a little conversation, and if I am lucky, that special smile from Michelle !!!! Thank you Frieze, for making my Harley Davidson experience complete, year after year.

I purchased a used Softail Heritage. Talk to Shorty, he's the man to see about a Harley, he is an awesome guy who is very helpful. You can bet that when I go back, I'll be going through him!

I wanted to give a atta boy to Roger, Tyler and ESPECIALLY Andrew in parts. I live literally 8 miles from another dealer. And I drive the hour plus over there to you guys. Almost every week. They always answer my dumb questions and are great about getting me ther stuff I need(Uh want) LOL. But this week I hatched a crazy plan. To take off for a week, 10 days, a month. Who knows how long. And go out and ride with Adam and Scooter from Scootin America. Only one problem. I recently sold my bagger. Which left me with a Dyna Wide Glide as my only option for this crazy trip. Not a problem. Talked to Andrew on Monday morning. And told him what I was up to. And yesterday I picked up the sissy bar bag and other stuff I need to make the trip. I cannot tell you how many times I have special ordered stuff in the last few months. Since I bouth this wide glide. And every time has been great. I know you get the bad side when somebody is not a happy camper. I just wanted these guys and your whole dealership to get a little bit of the good. Take care and THANK YOU!!!

I'd recommend Frieze to anyone. From buying a windshield to just t-shirts everyone I've encountered has been nothing but friendly and helpful. A couple of the ladies are very outgoing about helping with buying clothes and I like that. As for service I haven't had the pleasure of dealing with them yet but the guys I've talked to have been very helpful. I will keep coming back. Thanks

I walked in to buy a new battery for my 2012 Fat Boy, and rode out on my dream bike, a 2016 Road Glide Ultra! Aaron went above and beyond to answer all of my questions and Janna made sure that I got the deal that I was looking for! Everyone made me feel right at home and confident in my purchase. I could not be happier. By far the best buying experience I have ever had.

We broke down 50 miles out of town, we had to be towed in. The dealer closes at 7 pm. We were met by Jenny Frieze herself, and a crack team waiting for us! Can you imagine they did not lock up before we got there? What a pleasant greeting, making a rotten situation feeling like not so bad. This am we got a call that they found the problem and would have us on the road in no time. Thank you , thank you!

I just wanted to thank the service department for rescuing me and my wife on our big adventure Grand Canyon trip from Norfolk, VA. A foul plug was the problem. Rick & Gene stayed late to fix the problem and get us back on the road quickly. Nice to know this kind of service is still around.

Just wanted to say thanks to the Frieze family for making me feel like family. You all are bad ass and I appreciate the respect I receive when I walk through the door. I feel like a kid in a candy store and I thank you all for making me feel wanted. Have a safe and happy holiday.

This is my fourth new Harley from Frieze, a 2015 Road Glide. The level of professionalism and attention to detail from the entire staff was nothing short of amazing. A special thanks to Larry, Jenny ,Mike, Jana, Roger, Mark,Tim and the entire staff for making this buying experience a grand slam. Most of all they make you feel as though you are part of the organization and the Frieze Family. This dealership is number one!

We would like to send a BIG thank you to our Frieze family for picking us up and fixing our bike today. We called and spoke to Adam in service who dispatched Jeremy to pick up the bike and give us a ride. Jeremy was awesome and treated the bike like it was his own. He did a great job. Thanks to Tim for working so quickly to get the bike done. Thanks to Steve, Mike, and Roger for looking at it and getting the problem diagnosed quickly. Roger thanks for keeping the parts on hand that we needed. Thank you for Andrew in parts making the time go quickly. There was another young guy in parts, Justin, who made us feel comfortable. Bud thanks for cleaning our bike it looked great. Jenny, Larry, Etta and Steve we applaud you for having such a great dealership with just the right type of "family"employees. Thank you all for taking such great care of us the last few hours of your busy day.

I just purchased a used bike from Frieze and had a couple issues after having it for nine days. Before I get to the issues I want to say I knew the bike would need a new rear tire soon. I only rode my bike 4 days for a total estimate of 450 miles. Even though it was used I did not expect to have any issues that soon. My rear rotor was bad and the part was around $123.00. I went up to the service department to have them checkout the bike. They agreed the rotor was bad and needed to be replaced. The tech also noticed a knock in the motor. I was really upset because like I said I only has the bike 9 days. The service dept said I would need to talk to Larry because I didn't feel I should have to pay for the bike to be fixed even though it was used because I only had it for nine days. I asked Larry if I bought the tire I knew it needed would he replace the $123.00 rotor for free. He stood by his word so thank you Larry. They also found out that the knock was happening because the compensator nut was loose they also fixed that and it was covered by the ESP. Overall I am very happy with the service I was given. Also considering they were swamped because bike week they still only had my bike for 9 days sounds like a lot but their shop was packed with bikes that had appointments. So THUMBS UP to you guys at Frieze!

Thanks so much for helping us with our 2014 trike when it needed a water pump. It's great to be in good care when you're traveling. Thanks again!

Big Kudos to Frieze service dept for working me in today. Not only did I get my scheduled MX done, I also got my back tire changed and took care of couple warranty items. You guys rock!

The staff at Frieze have been nothing but nice to me. They said I was part of the family not to mention the girls in the motorclothes section are smoking hot. Which means you find yourself in the store more than you need to be. I'm really proud of my Street Bob."

Thanks to Matt for being a super cool dude and for giving me a good deal on the street Bob. I appreciate you being real.

If I could use one word to describe Frieze Harley-Davidson it would be SATISFACTION. I have been doing business with Frieze since 2002 and the people in every department go out of their way to insure your satisfaction. You can be sure that after your purchase their service department will keep your bike running like the day you bought it. Service has never tried to sell me anything I did not need and the service technicians are willing to answer any questions you have. I have been to other dealers and when I would like ask a question I felt like I was imposing on their time. You will invest hard eared money for your Harley so why not do business with the dealer that will keep you SATISFIED--Frieze Harley Davidson.

A huge thank you to Frieze. Robert, thanks for working us in and getting our bike serviced today you have a great crew and it truly shows. Kyle, thanks for trying to make us comfortable while we waited for our bike to be done. Charlie, thanks for working on our bike it is great. Andrew and Roger in parts you guys are great too. You know your parts and are always available for questions about parts. Yes, it is your job but you guys do a great job. Thanks again to our Frieze Harley-Davidson family. It is great to see family each and every time.

Tony and I would like to thank you again for our new 2014 M Limited. This was our second Limited from you and we couldn't be happier with it. It was definitely great to deal with the same people again for our previous purchase (Mike, Larry, Roger in parts, Robert in service, Gary in service). I will say you make the purchase and transition so smooth when buying a bike. Pam in Finance was great. She explained things to us that no one had ever explained to us when buying a bike. Thank you Pam for making it such an easy transaction. Roger in parts you are awesome and we appreciate all the hard work you put into helping us get the right parts. Robert in service you truly are a great help making sure your guys do a great job in the shop. Gary worked on our last Limited so we were very happy he was able to help us out again. Gary, you did an outstanding job. Gene, thanks for transferring the parts from our old bike to the new one. Mike and Larry you both make the negotiations for a new bike smooth. It was a pleasure to be able to work with you both again. It was hard for us to give up the old girl but we know we got a great new bike. Jenny, Larry, Etta and Steve you guys work so well behind the scenes making things go smoothly. What a great family you all are. We definitely tell everyone how wonderful you guys are and we have referred some great folks to you that have been very happy as well. We are so proud to be part of the Frieze "family" and look forward to many more years to come. Thank you again!

Criticize in private; Praise in public, so the saying goes. Well, heres some public praise for your Service Department folks. I made an appointment to have my Softail throttle cables replaced today, Friday, June 7th. Per your Service Departments recommendation I brought my Harley into Frieze on Thursday morning to leave it overnight so the cables could be replaced Friday morning. When I mentioned that a Patriot Guard Riders mission just popped up for Friday, the Service Department rep (SORRY, I didnt catch his name) said hed try to work it in that day. Honestly I wasnt expecting his call later that afternoon saying the cycle was ready for pick up. Thanks to the Service Department guys I was able to ride to the PGR mission in Murphysboro. So, please pass my heartfelt thanks to your Service Department Team.

I am sure you get many complaint notes or e-mails. I am emailing and sorry this is late to make a COMPLIMENT.A few weeks ago I was looking for a place to air up a rear tire in the Hummer Limo I was driving and I pulled up to your place and saw a guy in back. I asked him if he could air the tire up for me. the thank you is because you guys had closed for the evening and he took the time to do a small gesture for me. People now days forget to take that extra step to say thanks and jump on it to complain. Again, please thank him for doing a small act of kindness.

Total experience was great. Solid value on trade, Kelly in parts is great. Larry and Mike made the process painless. Rogers pipe suggestions I could go on. Highly recommend.

Thanks Bob and Rob for introducing me to pre-owned selection. I hadn't thought about that and I found a bike with design and style I couldn't find with current bikes.

I recently purchased a 2010 Dyna Wide Glide from Stanley at Frieze. I had a great experience. I was not rushed with my decision or felt pressured to purchase like at some other places. They ended up giving me a good deal on my trade in and a good deal on the Dyna. Over all it was a great experience and I would recommend Frieze to any friend or family member. I couldn't be more happy with my new bike. It always helps when you have a great sales person like Stanley. Thanks again Stanley and all the staff at Frieze who were all very nice and took the time to help me with whatever I needed.

I had been a sport bike rider for a couple years and decided to transition over to Harley's, Frieze was the right dealership for me. I had a limited budget with a trade-in and Dwayne and the sales staff got me the right bike for the money. I ordered my accessories and the bike was ready for pick-up at the time and date I requested it. I will gladly use Frieze for all of my service and my next bike when the time comes.

Hi, My kids would be thrilled with shirts from your shop as our name is Frieze. Can I order shirts and have them shipped? This would be a great Christmas gift for them. Pam, I called on Thursday & talked to Pat. She was extremely helpful and I got the shirts yesterday. I am sure that I will be calling again. I started my kids collecting Harley T-shirts years ago and that is part of their Christmas gift every year. They will be thrilled to see these shirts! Thank you and your staff for being so helpful!

I was on the road and got a flat tire. Frieze provided towing/pickup in a very timely manner and immediate service to replace the tire. Thank you to Etta, Jenny, Christian and Robert for GREAT service

My name is Steve McAdams. Two friends and I just returned home after an 8 day motorcycle trip from Philadelphia to St. Louis on Route 50, returning home on a southern route. On the third day of our trip (June 22) my 2002 Electra Glide Classic began to sputter and lose power. The problem was intermittent and I suspected a batch of bad gas. After a bottle of gas treatment, it did not improve, rather got progressively worse as the day wore on. Sitting in the 95 degree F traffic jam waiting to cross Eads bridge into St Louis, I was afraid the bike would stop running altogether. After locating our hotel I searched the internet for the closest Harley dealer. I called the first dealer to pop up on Google and the service writer said he had a packed schedule the next day (Sat) and would find it difficult to assist me. Fortunately for me my next call connected me to Tim at your dealership. He was there late for your Friday night Bike event. He said to come in the morning and someone would help me. My bike mysteriously ran fine during the 16-mile trek to OFallon, and I was second in line at the service bay door. In front of me was a gentleman who had an appointment for crash bars to be installed. He said I was at the right place for quality service. At 8:30, the door opened and a service writer approached to see how he could help. He introduced himself as Christian and thus began my adventure at Frieze Harley Davidson. Sitting on the outside bench in the cool shade it soon became clear that many others thought this was the place to be. One customer came by to talk as he waited for his service to be completed. He said that Tim was my tech and that was good for me. The gardener overheard that comment and confirmed that Tim was good. 2 and half hours later Tim approached to explain what had been done to my bike. The intermittent problem was broken wires to my front injector that were touching on and off as I moved the handlebars. Not easy to diagnose, but apparently a common problem for 2002 Electra Glides. My fuel check valve was also non-functioning, explaining the fuel smell I had experienced. Whether or not this problem has been brewing in the 4 years Ive owned this bike, I can truly say it has never run this well. It has more power, is getting better gas mileage, and accelerates from low RPMs better than ever. It also starts instantly, something it has never done before, despite being serviced at my local dealership several times. It was a delight to continue the 1,500 + miles home after the repair was made. Additionally, the cost of the repair was lower than I was expecting to pay. I have always heard about the way Harley dealers take care of their customers, which was one reason I purchased a Harley. I truly experienced this for myself at your dealership. The stress of a mechanical breakdown while traveling is enormous, however mine was diminished to the lowest possible level due to the superior service and treatment I received. It wasnt until later riding down the road that I noticed my fuel tank was full and my windshield was completely bug-free. What a pleasant surprise! Please accept and relay my sincere thanks to Christian, Tim, and the guy who wiped down my bike. The entire experience was better than I could have imagined. I will tell this story for a long time and hope that any traveler who has a problem near St. Louis will find your dealership.

On 05-27-12 my wife and I were stranded on the side of the road 20 miles north west of Alton Illinois. By time I got my bike towed to your store it was ten minutes after it was closed. I called ahead and spoke with Steve. Steve assured me he would wait for me to arrive and attempt to fix my bike. Steve worked on my bike for two hours and was able to get me back on the road. Steve was two hours late for a family trip to the lake just to help me out. I know this because I overheard him on the phone. I can't say enough it enough, but he needs a raise!

This is my third new Harley Davidson in as many years! The first one was a new 2009 Sportster Custom which I loved, the second was a 2010 Super Glide Custom Dyna in hot red and my most recent purchase a 2012 Road King in sparkling blue. Again, Frieze has come through with another terrific buying experience. I could not be happier. Thanks to Larry and the rest of the staff they really are professionals and would not hesitate for a second to purchase my next bike from Frieze.

I just bought my first bike from Frieze and I couldn't have had a better experience! Everyone was very helpful, and made this newbie feel right at home. Dwayne helped me find the perfect bike, the gals in motorclothes helped me pick out the right helmet and some cute shirts, and parts/service folks helped with all the finishing details. What a fantastic team of people; thank you for taking good care of me!

I recently bought a new street glide from Frieze HD and was amazed how above and beyond the people at Frieze treated me while I was there. I'm from St.Louis and really wanted to buy from a local dealer. I called around to local dealers first to see who was going to give me the best deal for my trade in and the most bang for my buck. All were pretty close in what they would do for me. I soon found out that saying and doing is a different story. What started out to be a fun experience turned quickly into a bad memory. I then called Frieze and got with Mike in sales and he convinced me to come out there. Mike met me in the parking lot and from that point on was one of the best buying experiences I have ever had!! After Mike welcomed me to Frieze I was then introduced to the owner who took the time to make sure that I was OK and to make sure I was going to be taken care of. Everything they did from that point on was to make me feel welcome and like part of the Frieze family. Everyone who I dealt with at Frieze was great including Robert McFarland who helped me put my bike together the way I wanted it. His patience and willingness to help make my bike the way I wanted it was outstanding!! Even after I got my bike the service continued when I had to leave my bike, Mike drove me and my daughter home so I would not have to get someone to drive out there at night to get us.This also was at closing time when I know Mike had his own family thing's to take care of.Drive the extra miles to get to frieze St. Louis.

I helped my mother find and buy the perfect Tri-Glide as a surprise for my father and we found it at Frieze. Mr. Edgar went out of his way to make it a special event for my father Mr. Edgar is the best salesman I have ever dealt with at any HD dealership!

Just a note to express how happy I am with the extraordinary courtesy the service department has provided on MANY occasions...knowing they are highly trained only adds to the experience of having confidence in them and their work. They (individually and as a whole) go out of their way to help, whether or not the problem is huge, relatively simple or even non-existent - they consistently show an honest interest in doing what is best for my bike (and me). I appreciate it!

I bought my first Harley Davidson from Frieze and can't say enough good things about them. My salesman walked through all the bikes I looked at and came to a decision which one was best for me. After purchasing the bike the sales was flawless and hooking me up with insurance and extended warranty was fast. Every time I get my bike serviced I am sure to use them because they are very courteous, knowledgeable and get things done. They have always been very friendly to me when I come in even if its just to look around, check out the new models or look at accessories or clothing/helmets etc. When it's time for me to get my next bike I'm sure I will be visiting Frieze again to see if they can help me out again. Thanks guys and gals for making Frieze a great place to visit in the metro area. You all are fantastic!!! I mean that from the bottom of my heart!!!

WOW! What an experience. I finally decided to make the jump and purchase my 1st Harley. I leave 10 minutes from 2 other dealerships and choose to head over to Frieze to make my purchase. As soon as i walked in i was greeted and welcomed into the shop. The entire purchasing experience was awesome. I really appreciated the time they took to walk me throughout the whole store introducing me to members of the staff from each department. I'll definitely suggest Frieze Harley Davidson to my friends and family.

Pam helped me with a transfer of ownership of a used Harley. I believe she went above her call of duty to assist my wife and I. I was very pleased with her service. Janet was also very friendly and helpful with some motor clothes we purchased. Overall very pleased with your dealership and I will return in the future.

Once again Frieze has come through with another terrific buying experience. I traded my 2009 Sportster 1200 Custom for a Super Glide Custom and could not be happier. Thanks to James, Larry and the rest of the staff for making this an even better buying experience.

Just a note to say how great your staff was during a hug and busy weekend I didn't get all the names but the ladies in the motorclothes department were all over the place and amazingly cheerful for the amount of traffic they were handling. got a new helmet and wife pretty much bought out the rest of the store and also some kudos to one of your parts guys ,named Bob. A very knowledgeable employees and a lot of fun to talk to also. Your staff were some of the best I have ever experienced.

All of the staff were very friendly. They were all knowledgeable and helpful. I bought my first Harley and they made my experience will worth it. I will recommend your dealership to anyone interested in buying a bike.

Thank you for the workshop I attended on Saturday, March 13, 2010. I appreciated the door prizes, and everybody was informative, especially Tim. Being in the DYNO Room wa an amazing experience I will not soon forget. It reinforced my belief that I bought my 09 Road King at the right place, from the right people. A special thanks also for sponsoring the Stone Celts , a nice group of people than what I am used to with other clubs.

Everyone there is very helpful and courteous. Thank you!

I purchased my 2009 1200XLC sight unseen off the phone, and faxed over what I wanted on my bike. I went to sign on the paperwork, and this is the first time I actually got to lay eyes on and throw a leg over my new Harley. Wow, was I impressed, it was as if Dale was in my head and picked the right bike for me, this bike completely fit me like it was custom built for me. I didn't feel like riding it for the first time while it was raining, so I waited a few days to pick it up, brought my wife, the ladies were so very helpful with the helmets and fitting. I would recommend everyone to come out and meet the staff,see the huge gorgeous showroom, and the waiting area. 100% the best sales experience I personally have ever had.

I would like to thank you all there at the dealership. I broke down at the Jack in the Box at exit 14 on I-64 on August 6 2009. I thought that I would be there over night. Zach picked up me and my Ultra there. He was very nice and very cordial. When we got back to dealership was expecting to lay over but the manager came out and asked questions then told Zach to tell Frank to look at my bike. Frank took time to check out the problem immediately. Frank got my Ultra going in just a few minutes, being a long way from Canton, Ga I really appreciated the time Frieze H-D took for me. I was on my way home in just a matter of 45 minutes. I would to say thank you to EVERYONE there at Frieze H-D without you folks I would have been stranded so thanks again.

I bought a 2009 Harley-Davidson Ultra Classic from Adam Dodd. He was great!!! He was very nice. I had a trade-in and he managed to get me the amount I was wanting out of it!! I would highly recommend Frieze Harley-Davidson to anyone wanting to buy a Harley. I went to several Harley dealers in Illinois and one in Paducah, KY and they didn't try to make a deal work for me. The whole staff at Frieze is very nice!!!!

James was very helpful with the purchase and delivery of my bike. The parts department staff were very friendly in helping me pick out accessories. The staff makes you feel like you are part of their family.

Awesome staff and selection. I walked in and I was greeted by several sales associates. I found the staff helpful and knowledgeable. I look forward to my next visit out there.

Frieze was great! Our salesperson did not pressure us, and we got the exact bike that my hubby wanted. When I decide to buy my next bike, it will be from Frieze!

Dear Jenny, Etta and Steve, thank you so much for the generous contribution your dealership made to our St. Mark & St. George's Combined Food Pantry last week. We ended up receiving more than 37 cases of canned food from the Frieze Harley-Davidson food drive. That would not have happened without your sponsorship and the work you did to coordinate and promote this effort. As you may know, this food pantry is one of the most heavily used pantries in the area. We served almost 1200 families during the first 10 months of 2008, and we are preparing for the likelihood of increased requests in the months to come. We are thankful to be able to do this ministry - thankful for generous donors like you, thankful for the dedicated team of volunteers we have, and thankful we are able to provide some relief for those who come to us for help. God bless you as you prepare to celebrate the gift of his son

There are two popular dealers closer to us but we were in the neighborhood and stopped in a couple of weeks ago. From the first person we met at your dealership, this was a positive and very friendly experience! We bought our first Harley and could not have been any more impressed with your operation. We rode all weekend, a great bike, and a fine experience. Great job to your staff! We have enjoyed doing business with you all.

The entire buying experience has been wonderful. I was treated superbly by the salesman, the owner, the service manager, and everyone else. I will recommend Frieze Harley Davidson to all who will hear me.

First of all, I must say THANKS to everyone. I purchased my husband a bike for his birthday, which he knew nothing about, this was a huge and nerve wrecking experience for me, however the Frieze family took great care of me and helped me keep my secret!!! They even helped me plot my scheme and made it successful!!! You are one awesome family!!! Thank you so much for everything, I am sure my husband will enjoy many years to come on his bike!! Once again, THANKS!!!

Owner and staff provided service above and beyond what I ever expected them to do for me. It is apparent that Frieze Harley Davidson cares about there customers. I really appreciated this service and will tell all my friends about my experience

The staff is wonderful in every department.Whenever the wife and I are shopping in the area we stop in. The ladies working in motorclothes always find time to help my wife find the shirt/size/color/ect. that she just can't leave the dealership without. The parts dept. has always got the part I need or willing to get the books out and hunt it down and order it. When I go in just to do some window shopping I don't get hassled or followed around. We can buy clothes and parts anywhere the staff make you feel at home and have EARNED A CUSTOMER FOR LIFE

The staff is wonderful in every department.Whenever the wife and I are shopping in the area we stop in. The ladies working in motorclothes always find time to help my wife find the shirt/size/color/ect. that she just can't leave the dealership without. The parts dept. has always got the part I need or willing to get the books out and hunt it down and order it. When I go in just to do some window shopping I don't get hassled or followed around. We can buy clothes and parts anywhere the staff make you feel at home and have EARNED A CUSTOMER FOR LIFE.

Well, I finally purchased my first Harley and I couldn't have had a better experience. I purchased the pre-owned '92 FXDC and from the time I first walked in your door, to the night I got to drive it home, I was treated with the utmost professionalism as enthusiasm from the entire staff. Larry my salesman went to great lengths to answer all my questions and facilitate a smooth transaction. Roger in the parts department was of great help in answering questions and assisted my wife when she surprised me with a new windshield for the new bike. The ladies in apparel had smiles on their faces and were very nice when Larry introduced me to "the ones Ill be spending most of my time with". Overall, I am very pleased with the service and look forward to many miles of happy riding. Thanks. P.S. W O W that new building is something to behold!!! Kudos to you and the design team for being progressive and environmentally conscience

I wanted to take this opportunity to thank everyone at Frieze Harley-Davidson at Belleville, Il. for all of the fantastic service! I am still very excited about my big win! I absolutely love my motorcycle. I look forward to getting out and riding my new FXDC Dyna Superglide Custom. THANKS SO MUCH FOR ALL YOU DO!

I was on my way home from a sales meeting in St. Louis and just beat the rush hour traffic over the bridge and saw your billboard ad off the interstate. Within 5 minutes my transmission linkage on my 2003 Ultra Classic came off when I had to slow down for the road work. I was able to tape it in place until I got your facility. It was around 6:00 when I got there and was afraid you all were not open later than that. I met Micki at your service desk and told her my problem. She talked to Frank, we got the part from the parts dept. and he immediately installed the new linkage. In the mean time, Micki contacted the HD extended warranty department and it was covered under the plan, except for the standard deductible charge. Fantastic service. I was back on the road in an hour and was home by 12:30 that night.

I want to say thank you for everybody's help in my last Harley purchase. I bought an FXSTB from Larry last month. The customer service was and still is outstanding. I appreciate everyone being patient with me while I was waiting for my bike to come in. Everybody is so very friendly there at your dealership. So, thank you again for doing such a great job. I give special thanks to Larry and Shannon with whom I worked directly last month in getting my bike which is awesome by the way. Keep up the good job.

I purchased my '05 Heritage Softail in May 05 from Frieze HD and I absolutely love the RIDE. It sure is a much better ride for a 5'0" female than my '883 Hugger Sportster. It has a much lower center of gravity and much easier to handle with lots more power. Girls need power! :) If you're debating about whether to get a Sporster or a bigger bike - GO BIGGER!! Girls really can handle the bigger bikes. It s not about strength - it's about learning the techniques to ride just like the guys. If I can ride a big 'ole Softail - so can you. I absolutely believe that Frieze HD welcomes you as part of our awesome HD family! You will not only enjoy your new & bigger ride but you will gain a whole new extended family that just loves to Ride and Have Fun! Don't forget to join our local Belleville HOG Chapter too. Contact any officer in the Chapter or anyone at the dealership and we'll get you signed up so you can ride, have good fun and enjoy the greatest folks that you will meet on a Harley. There is no way to explain the freedom that I feel on my Harley. See you at Sturgis 2006!